Global Data Center Partnership Network
Shendeng Accelerator has established partnerships with top global data center operators such as Equinix, Digital Realty, and NTT Communications. Our servers are deployed in Tier 3+ data centers, ensuring 99.99% hardware availability. Each data center is equipped with redundant power, networking, and cooling systems.
Localized Service Teams
Shendeng Accelerator's customer service and technical support teams are distributed across multiple time zones, offering multilingual services in Chinese, English, Japanese, and more. Users from different regions receive timely localized support. Our average ticket resolution time is 4 hours, with customer satisfaction consistently maintained above 96%.
Compliance and Data Sovereignty
Shendeng Accelerator's operating entity is registered in a privacy-friendly jurisdiction, unaffected by the Five Eyes/Nine Eyes/Fourteen Eyes alliances. We strictly adhere to international data protection regulations such as GDPR, ensuring user data receives the highest standard of legal protection. Users can exercise their rights to access, modify, and delete their data at any time.
Social Responsibility and a fast, private internet
Shendeng Accelerator actively participates in promoting a fast, private internet through charitable initiatives. We provide free acceleration accounts to nonprofit organizations and journalists to support freedom of speech and information transparency. Shendeng Accelerator also regularly donates to the Electronic Frontier Foundation (EFF) and open-source privacy projects, contributing to a safer and freer internet.